Privacy Policy

Skullcandy, Inc., 1441 West Ute Blvd, Ste 250, Park City Utah 84098 and Skullcandy International GmbH, Heinrichstrasse 235, 8005 Zurich, Switzerland (Company ID CHE-116.389.678), and each of their affiliated companies (“Skullcandy,” “we,” “us” or “our”) are committed to respecting the privacy rights of all users of the Skullcandy.eu website where this Privacy Policy is posted (“Site”) and persons who may contact Skullcandy at retail stores and customer service call centers, and through our contests, sweepstakes, and online surveys or use of applications and/or software we may make available from time to time (collectively “Services”).  Skullcandy has established and implemented this Privacy Policy to inform visitors to the Site and users of our Services how we use and protect the information we collect through the Site and the Services. By visiting the Site or using any of the Services, you consent to Skullcandy’s collection, use, disclosure, transfer and storage of information relating to you as set forth in this Privacy Policy.


What kind of information do we collect?

There are cases where Skullcandy may ask you for personal Data, such as your name, address, date of birth, gender, email address, and other data to identify you personally ("Personal Data"). We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for Services that require registration or subscription. If you would like to be on our mailing list, we will ask you to actively opt-in. We might also collect Personal Data from you about a third party, for instance if the Site allows you to send an email referring someone to our Site or an active promotion, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the email) and Skullcandy will not further contact the third party unless the third party contacts us.

We may use 'cookies' to gather information about your visits to our Site and enhance your experience. You can find more information on how we use cookies in the section 'Use of Cookies'.
When you visit our Site we may collect so called 'click stream' data (server address, domain name etc). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyze and better customize your visits.

 

Information you provide to Skullcandy

While Skullcandy does not generally require that you provide us with Personal Data in order to visit and use the Site, please note that in order to participate in some activities, such as sweepstakes, contests and other promotions and chat rooms or bulletin boards, we may ask you to provide Personal Data, which may include information such as demographic information (such as gender, geographic region, age, etc.) or certain information about your preferences and interests. If you choose not to provide such Personal Data or other information to us, you may not be able to participate in certain activities we offer. If we combine demographic or other information we collect about you with Personal Data about you, we will treat the combined information as Personal Data.  We may offer opportunities to enter into promotions that we offer, on our own or jointly with a third party. Such promotions may require registration and the disclosure of both Personal Data and other information. In the event that a promotion is offered jointly with a third party, as a result of your participation in such promotion, your Personal Data and other information may be shared with such third party, which sharing we will disclose to you at the time you provide your Personal Data.  By entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other third parties connected to the promotion to use your name, voice and/or likeness in advertising and marketing materials. Therefore, always carefully read the rules of the promotion before entering.

 

Information Automatically Collected

In addition to any Personal Data or other information that you choose to provide to us via the Site, whenever you visit or interact with the Site, Skullcandy automatically collects certain information such as your IP address and/or another unique identifier ("Device Identifier") for the computer, mobile device, technology or other device ("Device") you use to access the Site and any referring website. (A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers. Our computers identify your Device by its Device Identifier.) Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access the Site.

In addition, Skullcandy, as well as certain third-party analytics and other service providers, may use a variety of technologies that automatically or passively collect information about how you use the Site ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time at which a page was accessed and/or the time spent on a page, and the preceding pages views. Usage Information is generally non-identifying, but if Skullcandy associates it with you as a specific and identifiable person, we will treat it as Personal Data. More information about this can be found below under 'Use of Cookies'.

 

Information About Friends and Family

When you share information and Site links, send or share Skullcandy promotions and marketing materials, or send products to family and friends and others, Skullcandy may collect the information you provide about those people such as name, address, email address and phone number.

 

Information Shared on a Website or Network Owned and Controlled by a Third Party

Functionality on the Site may permit interactions between such Site and a third-party website, such as enabling you to “like” a product or “share” content to third-party websites.  If you choose to “like” or “share” content or to otherwise post information from or via the Site to a third-party website, feature or application, that information may become public and the third-party web site may have access to information about you and your use of the Site.

You may also choose to participate in a third party application or feature (such as one of our Facebook applications or a similar application or feature on a third-party website) through which you allow us to collect and share (or the third party to share) information about you, including Personal Data. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third-party website give us access to their profiles and you are one of their “connections,” or if information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third-party website or interactive service.


Use of visitors' information

All Personal Data that we obtain about you will be recorded, used and protected by us in accordance with Swiss and other applicable data protection legislation and this Privacy Policy. We will primarily use your Personal Data to provide products and services to you and, for example:

  • To administer a contest, promotion, survey or other Site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest). You may be contacted by phone or email for these purposes.
  • To send you information/materials via e-mail or sms-messages about products, offers and news we think could interest you. This information may relate to products, offers and news of Skullcandy and/or its licensees or carefully selected commercial partners. We only send you this if you have opted-in to receive Skullcandy e-mails and/or sms messages. In case you do not want to receive any e-mails and/or sms messages from us anymore, you may opt-out by following the opt-out instructions in the e-mails and/or sms, we refer you to the 'Opt-out, delete or modify Personal Data' section below. This section can also be used if you want to modify your personal data or if want your personal data to be deleted from our database.
  • To analyze visits to the Site and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.

 

Who manages visitors' information

The Site of Skullcandy and the information collected, are managed and controlled by Skullcandy Inc., 1441 W. Ute Blvd., Suite 250, Park City, UT 84098, USA. The servers that make the Site of Skullcandy available are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA, where the level of data protection may not be equivalent to that at your location. By submitting the information you authorize this transfer. Skullcandy has entered into an agreement with a hosting company in the USA to provide sufficient safeguards for the protection of your data. Personal Data will be handled in accordance with Swiss and current applicable data protection legislation and this Privacy Policy.


Protection of visitors' information

In order to protect the information you provide to us by visiting our Site we have implemented various security measures. Your Personal Data is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.

Please keep in mind though that whenever you give out Personal Data online there is a risk that third parties may intercept and use that information. While Skullcandy strives to protect its user's Personal Data and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.


Childrens' privacy

When a child tries to submit his/her registration he/she will be asked to submit the same kind of information as indicated in the above section 'Information we collect from visitors'. Furthermore the information provided by the child and gathered (for instance through the use of cookies) during his/her visit may be used as indicated in the said above section.


Disclosing Personal Data to third parties

Except as described in this Privacy Policy, we do not sell, trade or otherwise transfer your Personal Data to third parties without informing you in advance and in accordance with Swiss and other applicable data protection law. Your data may be transferred to website hosting partners and other parties who assist us in designing and operating the Site, executing services (for instance prize fulfillment) or help us analyze collected data. These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.


Links to third parties

For your convenience and to improve the usage of the Site we insert links to third parties, for which this Privacy Policy does not apply. These links take you outside our service and off the Skullcandy Site and are beyond our control. This includes links from partners that may use Skullcandy' logos as part of a co-branding agreement or sell Skullcandy products. The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of our Site, Skullcandy is not responsible and cannot be held liable for the content and activities of these sites. Your visit/access to these sites is therefore entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit Personal Data.


Use of Cookies

The table below explains the cookies we use at the Site and why we use them.

Cookie

Name

Function

Expiry date

_dc_gtm_

Google Analytics and GTM

We use Google Analytics through Google Tag Manager to collect analytical information on

our users.

10 minutes

_ga_

Google Analytics and GTM

We use Google Analytics through Google Tag Manager to collect analytical information on

our users.

729 days

_gat_

Google Analytics and GTM

We use Google Analytics through Google Tag Manager to collect analytical information on

our users.

10 Minutes

gaOriginalReferrer

Google Analytics and GTM

We use Google Analytics through Google Tag Manager to collect analytical information on

our users.

Session

riTrack_CartID

Responsys

Responsys tracks customer behavior to provide information to the email system,

Providing users with relevant communication.

7 Days

riTrack_CustomerID

Responsys

Responsys tracks customer behavior to provide information to the email system,

Providing users with relevant communication.

364 Days

riTrack_WRSID

Responsys

Responsys tracks customer behavior to provide information to the email system,

Providing users with relevant communication.

1825 Days

Sid

Demandware

Ecommerce Platform Session ID

Session

dw

Demandware

Ecommerce Platform Session ID

Session

dwsid

Demandware

Ecommerce Platform Session ID

Session

Dwac_

Demandware

Ecommerce Platform Anonymous analytics Session ID

Session

Dwannonymous_

Demandware

Ecommerce Platform Anonymous analytics gathering

180 Days

Dwsecuretoken_

Demandware

Ecommerce Platform – present when using a secure connection

Session

Dwpersonalization_

Demandware

Ecommerce Platform used for A/B testing

31 Days

Dwsourcecode_

Demandware

Ecommerce Platform – source codes

24 Hours

userId

Demandware

Ecommerce Platform – created when user logs in

37 Days

__atuvc

AddThis

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

730 Days

Uvc

AddThis

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

30 Minutes

__atuvs

AddThis

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

730 Days

Uid

AddThis

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

730 Days

UID

Scorecardresearch.com

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

729 Days

UIDR

Scorecardresearch.com

The AddThis service allows for easy sharing of different content on the site. AddThis cookies track usage of this service.

729 Days

JSESSIONID

New Relic, bam.nr-data.net

Used to track real user data site performance

Session

TDID

.adsrvr.org

Ad Tracking

365 Days

TDCPM

.adsrvr.org

Ad Tracking

365 Days

id

.doubleclick.net

Ad Tracking

730 Days

__qca

.quantcast.com

Ad Tracking

548 Days

 

You can turn off all cookies, in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. Disabling cookies may prevent some web services from working correctly. Disabling cookies does not make you anonymous or prevent web sites from tracking your browsing habits. HTTP requests still include information about where you came from, such as your IP address, browser version, operating system and other information. To turn off all cookies, or to receive a warning whenever cookies are being used, you have to adjust your browser settings.

You can adjust your browser settings to delete certain cookies or prevent them where you have not given express permission for them to be stored on your computer or mobile device. Visit the "help" section of your browser for how to manage your cookie settings, or follow the links below:

Internet Explorer: http://support.microsoft.com/gp/cookies/en

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari: http://support.apple.com/kb/PH5042

Opera: http://www.opera.com/browser/tutorials/security/privacy/

Adobe (plug-in for flash cookies): http://www.adobe.com/security/flashplayer/articles/lso/

 

To find out more about cookies, including how to see, what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org

There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it's possible then that you do not have access to some of the features on the website.

If you have any questions about our (use of) cookies, please contact us at legal@skullcandy.com or at the address set out below ('How you can contact us').


Opt-out, delete, block, supplement or modify Personal Data

You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mail and/or SMS-messages from Skullcandy. Additionally you can choose to have all your Personal Data deleted from our database. . If you want to opt-out, you may follow the opt-out instructions in the e-mail and/or sms messages. You can also opt-out, or delete, block, supplement or modify your Personal Data, please visit the registration page or contact us at the below contact details ('How you can contact us'). We encourage you promptly to update your Personal Data if it changes.

 

California Privacy Rights

If you are a California resident, you have the right to receive: (a) information identifying any third party or parties to whom Skullcandy may have disclosed, within the preceding calendar year, your Personal Data for that third party’s direct marketing purposes; and (b) a description of the categories of Personal Data disclosed. To obtain such information free of charge, please write to us at Skullcandy Inc., 1441 W. Ute Blvd., Suite 250, Park City, UT 84098, Attn: Legal Department, or submit your request to legal@skullcandy.com. Skullcandy will respond to these requests within thirty (30) days. Requests that come to Skullcandy by other means may result in a delayed response.

California Online Privacy Protection Act Notice: Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate the Do Not Track signal is not yet uniform. For this reason, our Site does not currently interpret, respond to or alter their practices when they receive Do Not Track signals. Please note that third parties may collect Personal Data about your online activities over time and across different websites when you visit our Site or other online websites and services. To find out more about "Do Not Track," you may wish to visit http://www.allaboutdnt.com.


Changes to the policy

The terms of this Privacy Policy will govern the use of any information collected while it is in place.  Skullcandy reserves the right to change this Privacy Policy at any time, without prior notice to you, and any changes will become effective immediately upon posting. Your continued use of the Site after posting of any changes to this Privacy Policy will constitute acceptance of, and agreement to be bound by, those changes. So, please review this Privacy Policy periodically.

 

How you can contact us

If you have any questions or comments relating to our Site and/or the privacy policy, please contact us or write to us: Skullcandy, 1441 W. Ute Blvd. Suite 250 Park City, UT 84098.

 

Inquiry, Complaint, and Dispute Process:

If you have any questions or concerns about this Privacy Policy or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at legal@skullcandy.com.

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Company Communications:

From time to time, Skullcandy may participate in marketing initiatives that include websites "powered by" another company on behalf of Skullcandy. As part of these initiatives, certain Skullcandy services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share Personal Data with both Skullcandy and the other companies participating in these initiatives. For example, you may receive marketing communications from Skullcandy and other companies or have the opportunity to register online for products or services, such as software or apps from multiple companies. If you choose to provide Personal Data only to Skullcandy, Skullcandy will not share this information with the other companies participating in that marketing initiative. If you choose to provide Personal Data to the other companies, that Personal Data will be handled according to the privacy policy of those companies, which may differ from this Privacy Policy.

 

Your consent

By using the Skullcandy Site you signify that you agree to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please do not provide us with Personal Data and leave this Site.


Online policy

The Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Skullcandy's control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online privacy policy only applies to information collected through our Site and not to information collected offline.